Servify Implementation Backlogs

This directory splits architecture implementation tasks by topic.

Purpose:

• Keep each backlog readable
• Let server, AI, SDK, and protocol integration each advance independently
• Support interrupt and resume

File descriptions:

• Overall Architecture Design

  • Macro boundaries, runtime layering, and future extension directions

• Current Architecture Analysis

  • Current real architecture snapshot, module migration status, and transition risks

• Architecture Redesign Plan

  • Architecture redesign plan (a services→modules migration-era artifact, archived only)

• 01-platform-and-runtime.md

  • Platform tasks such as entry, bootstrap, router, auth, event bus, and realtime

• 02-ai-and-knowledge.md

  • provider, AI orchestration, tooling, knowledge indexing, and related tasks

• 03-business-modules.md

  • conversation, routing, agent, ticket, customer, automation, analytics, voice

• 04-sdk-and-channel-adapters.md

  • sdk core, web sdk, future api/app sdk reservations, channel adapters, SIP adapter

• 05-engineering-hardening.md

  • CI, testing pyramid, release versioning, documentation site

• 06-voice-and-protocol-expansion.md

  • deeper voice protocol entries, provider landing, and more common voice protocol reservations

• 07-sdk-multi-surface.md

  • web sdk wrap-up, deeper future api/app sdk contracts, transport evolution

• 08-ai-provider-expansion.md

  • LLM/knowledge provider expansion, orchestration layer stability, AI observability

• 09-runtime-and-repo-hygiene.md

  • runtime artifact cleanup, repository hygiene, ignore policy, cross-platform dev environment convergence

• 10-service-to-module-migration.md

  • migrating legacy services/handlers to the modules architecture, adapter layers, and boundary convergence

• 10-migration-inventory.md

  • current handlers/services/modules migration inventory and priority suggestions

• 10-migration-scorecard.md

  • current migration completeness table and module status tracking

• 10-module-boundaries.md

  • handlers/services/modules migration-era boundary rules and freeze policy

• 11-tenant-auth-and-audit.md

  • multi-tenancy, permission model, audit logging, configuration boundaries

• 12-operator-observability.md

  • tracing, metrics, logging, alerting, replay, and operational diagnostics

• 13-ai-agent-loop.md

  • P0: wire up the AI agent loop (tool-calling loop + streaming), so the intelligent customer service can act in multiple steps

Status conventions:

• [ ] not started
• [-] in progress
• [x] done

Execution suggestions:

1. Do 01-platform-and-runtime first
2. Then do 02-ai-and-knowledge
3. Then split 03-business-modules
4. Plan 04-sdk-and-channel-adapters in parallel (web sdk is implemented; Android/iOS native SDKs landed with M1–M3; api/app sdk remain reservations)
5. After the first phase is cleared, enter the 05 to 08 engineering and expansion phase

Current progress (updated 2026-10-04, v1.0.0 released):

• 01 through 08 are all cleared
• 09 completed repository hygiene and runtime artifact governance
• 10 services→modules migration is complete (internal/services fully removed, capped at 27 first-level modules); the accompanying inventory / scorecard / boundaries docs are migration-era archives
• 11 and 12 have mostly landed (tenant/audit/security baseline wired into the management surface; tracing/metrics/ alerting pass the observability baseline gate)
• 13 the AI agent loop main loop is wired (tool-calling loop + streaming + three-tool registration; wiring the tool Port data sources and permission checks is left over; see the verification note at the top of 13-ai-agent-loop.md)
• The V1.0 convergence batches (B0–B4) have all passed the gate; the only active status sources are todo.md and the acceptance matrix; for future evolution see "Evolution Directions"

Current reading order:

1. Read Current Architecture Analysis first to confirm the repository's real state.
2. Then read the V1.0 Convergence Plan to confirm the current product/architecture baseline.
3. The historical implementation mainline (architecture redesign plan, 10-series migration archives) serves only as migration history reference.

Companion topics:

• Release Versioning Strategy
• Testing Pyramid
• Mermaid Compatibility
• Repository Hygiene and Generated Asset Boundaries